Kroger introducing online grocery

Kroger’s Dallas division is inviting customers to try ClickList, an online grocery ordering service, at select stores including Prosper (1250 North Preston Road) and Wylie (2608 West FM 544). As an introductory offer, Kroger will waive the $4.95 service charge for a customer’s first three orders.

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The company has been testing online shopping and collecting customer feedback about the service nationally since November 2014.

Dana Zurcher is the President of the Kroger Dallas division.

Over the next few months, Kroger plans to introduce ClickList to additional stores located in Alexandria, LA, Allen, Bartonville, Bossier City, LA, Denton, Garland, Granbury, Forney, Frisco, Lewisville, Little Elm, Mansfield, North Richland Hills, Plano, and Shreveport, LA.

What is ClickList and how it works?

ClickList allows customers to shop online and pick up their order curbside at a participating store location. The aforementioned stores are a few of the 20 locations expected to operate the new service by the beginning of fall.

A customer goes to www.kroger.com/ClickList and creates a free, online account. Next, the customer selects a participating store and selects from 40,000 offered products, which are categorized and sorted for easy viewing and selection. The customer builds their digital cart by clicking and adding products. Once the customer has completed their online shopping, they select an available pick-up time. A dedicated ClickList employee is then assigned the order and handpicks the customer’s items based on personal preferences provided. The products are stored appropriately (including refrigeration or freezing) until the customer arrives for pick up. Finally, the customer drives up to the clearly marked pick-up area to notify the ClickList team of their arrival, and to pay and have the groceries loaded to their car.